Friday, October 14, 2011

A small ray of hope

It's been a long few months trying to figure out a way to get an implant.  Last month, I went to a hearing health seminar, put on by Cochlear Americas.  Unfortunately, I kind of lost it.  Fortunately, my emotional reaction was noticed by the staff and intervention took place.  Once I could stop crying long enough to actually speak, the staff became super supportive, promising that they would take my insurance issue back to their offices and work on it.  They were hopeful that they could help me navigate the system in such a way that I would be able to eventually get implanted.

Well, several emails and phone calls later, they believe they have found a way.  They are confident, I am not quite there yet.  Tomorrow I call my insurance with this plan to see if they will approve it.  It's a simple matter really.  Just changing surgeons.  And ensuring the surgeon is under contract to agree to the lifetime max of $35,000.

If this plan works.......another evaluation will be underway.  If not.... back to the drawing board.  However, I feel like I have this gigantic team fighting for me and I can't even begin to say how much relief that gives me.  I have felt so alone in this process.  The insurance world is complicated and frustrating.  But with this team besides me, I think good things can happen.